This policy explains what information VEX Deals collects when you use the website, PWA and Android app, and how to reach us about it.
When you submit a compensation or unfreeze request you may provide a phone number, bet-slip identifiers, screenshots and other details you choose to attach. If you contact support, we receive the contents of your message. If you create an account, we store the identifier you sign in with.
To operate the service: process your requests, show your balances, deliver in-app and push notifications (if you enable them through Firebase Cloud Messaging) and answer support messages. We do not sell personal data.
The app uses localStorage and session storage in your browser to keep you signed in, remember your language and preferences. These are not advertising cookies. You can clear them at any time through your browser settings — you will be signed out.
We use Google Firebase for authentication and push notifications and Google Fonts for typography; these providers process data under their own privacy policies. The Android APK distributes through the download links on this site.
You can request access to or deletion of your data at any time by emailing support@vex.deals. We respond to verified requests. If a data-handling question is not covered here, write to us.
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